Vantage Analytics: Is the Growth Worth What It Costs?

Marketing
medium35 min0 submissions
Amazon
Scenario

Vantage Analytics sells B2B SaaS subscriptions in India. Growth has been strong and the board has asked whether it is profitable growth.

Marketing spends ₹91 Cr a month and acquires about 976 new customers in that time. Average revenue per user is ₹3181 a month at a 64% gross margin. Monthly logo churn runs at 5.9%.

Roughly 76% of new customers come through paid channels; the rest arrive organically but are counted in the same blended figure. The CMO reports a healthy LTV/CAC and wants to double the budget.

Supporting data

spend

new customers per month
976
monthly marketing spend cr
91
paid share of new customers pct
76

economics

arpu monthly
3181
gross margin pct
64
monthly churn pct
5.9

derived hints

blended cac
932377
payback months
458
ltv gross margin basis
34406
implied lifetime months
16.9
Your task

Advise the board. Your answer should provide:

  1. Analysis — CAC, LTV on a margin basis, the ratio, and payback in months. Show the working.
  2. Risks — what the blended number is hiding.
  3. Recommendation — scale, hold or cut, and where.

State any assumptions you make.

Ready to move forward? Up next: Driftwood Hotels: Every Channel Claims the Same SaleNext question
How you'll be graded

80 points, 60% to pass.

  • recommendation20
  • market analysis20
  • risk assessment15
  • financial analysis25
Hint
Reveal suggested structure

CAC = spend / customers acquired. LTV = ARPU x gross margin x 1/churn. Judge on payback period and on unblended channel economics.