Ferro Industries: Every Channel Claims the Same Sale

Marketing
medium40 min0 submissions
Goldman Sachs
Scenario

Ferro Industries sells industrial components in Europe. Last quarter it spent €196 M across three channels: brand (23%), paid search (44%) and paid social (33%).

The company recorded 9,687 conversions. Added together, the channel dashboards claim 18,599 — about 1.92x the real number.

Paid search reports the best return and the search team wants more budget. Brand reports the worst and is under pressure to justify itself. Attribution is last-click. Nobody has run a holdout test.

Supporting data

conversions

actual recorded
9687
overclaim multiple
1.92
sum of channel claims
18599

measurement

model
last click
holdout tests run
0
total spend m196

spend split pct

brand
23
paid search
44
paid social
33
Your task

Advise the CMO. Your answer should provide:

  1. Analysis — what the reported numbers can and cannot tell you, quantified.
  2. Risks — what happens if you reallocate on last-click alone.
  3. Recommendation — a budget decision and the experiment that would prove it.

State any assumptions you make.

Ready to move forward? Up next: Otter Payments: Is the Growth Worth What It Costs?Next question
How you'll be graded

80 points, 60% to pass.

  • recommendation15
  • market analysis25
  • risk assessment20
  • financial analysis20
Hint
Reveal suggested structure

Separate correlation from incrementality. Last-click credits the final touch; demand generation appears worthless under it. Design a holdout before reallocating.