Pallas Pharma: Finding 21% Growth

Consulting
easy45 min0 submissions
Goldman Sachs
Scenario

Pallas Pharma (specialty pharma, US) has grown at 5% a year for three years. The new CEO has committed the board to 21% growth — a gap of roughly $179 M of incremental revenue in year one.

What we know.

  • Current revenue: $1118 M
  • 1586 active customers
  • Annual customer churn: 13%
  • Estimated share of existing customers' relevant spend: 23%
  • The core market is growing at 6% — so the company is roughly holding share

The CEO's instinct is to enter a new geography. The CFO thinks the answer is in the existing base. Nobody has yet sized either.

Supporting data

market

core market growth pct
6

customers

active customers
1586
annual churn pct
13
share of wallet pct
23
average revenue per customer
704918

current state

revenue m
1118
growth pct
5
revenue gap m
179
target growth pct
21
Your task

Build the growth case. Provide:

  1. Analysis — where growth could come from, sized.
  2. Risks — of the options you recommend and reject.
  3. Recommendation — a prioritised growth portfolio for the next 24 months.
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How you'll be graded

100 points, 60% to pass.

  • evaluation25
  • recommendation25
  • option generation25
  • problem structuring25
Hint
Reveal suggested structure

Decompose growth into five sources and size each:

  1. Retention — reducing 13% churn
  2. Penetration — raising 23% share of wallet
  3. New customers in existing segments
  4. New products to existing customers
  5. New geographies or segments

Score on size, speed, cost and risk. The first two are usually cheapest and fastest; the last is usually slowest.