Cobalt Robotics: Finding 13% Growth

Consulting
hard45 min0 submissions
BCG
Scenario

Cobalt Robotics (industrial robotics, Japan) has grown at 3% a year for three years. The new CEO has committed the board to 13% growth — a gap of roughly ¥136 B of incremental revenue in year one.

What we know.

  • Current revenue: ¥1359 B
  • 981 active customers
  • Annual customer churn: 16%
  • Estimated share of existing customers' relevant spend: 36%
  • The core market is growing at 6% — so the company is roughly holding share

The CEO's instinct is to enter a new geography. The CFO thinks the answer is in the existing base. Nobody has yet sized either.

Supporting data

market

core market growth pct
6

customers

active customers
981
annual churn pct
16
share of wallet pct
36
average revenue per customer
1385321

current state

revenue b
1359
growth pct
3
revenue gap b
136
target growth pct
13
Your task

Build the growth case. Provide:

  1. Analysis — where growth could come from, sized.
  2. Risks — of the options you recommend and reject.
  3. Recommendation — a prioritised growth portfolio for the next 24 months.
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How you'll be graded

100 points, 60% to pass.

  • evaluation25
  • recommendation25
  • option generation25
  • problem structuring25
Hint
Reveal suggested structure

Decompose growth into five sources and size each:

  1. Retention — reducing 16% churn
  2. Penetration — raising 36% share of wallet
  3. New customers in existing segments
  4. New products to existing customers
  5. New geographies or segments

Score on size, speed, cost and risk. The first two are usually cheapest and fastest; the last is usually slowest.