Basil & Co: Launching Into a Market With an Incumbent

Marketing
hard45 min0 submissions
Morgan Stanley
Scenario

Basil & Co is a growth-stage quick service restaurants business in India, preparing to launch a new product into an established category.

The category is dominated by an incumbent holding roughly 54% share. The addressable market is about ₹7585 Cr.

Candidate segments:

SegmentAddressable accountsShare expressing willingness to switch
Enterprise43264%
Mid-market3,34049%
SMB60,01716%

Constraints:

  • Planned list price: ₹14147 per account per year
  • Fully loaded cost of a field sales rep: ₹102 Cr per year
  • First-year launch budget: ₹46 Cr
  • The product is genuinely better on one dimension and worse on two

The founder wants to launch to all three segments simultaneously "to see what sticks".

Supporting data

market

tam
7585
incumbent share pct
54

segments

segmentaccountsswitch willingness pct
Enterprise43264
Mid-market334049
SMB6001716

economics

launch budget
46
loaded sales rep cost
102
list price per account
14147

derived hints

accounts per rep to break even
72101
Your task

Design the go-to-market. Your answer should provide:

  1. Analysis — which segment to enter first and why, sized with the numbers given.
  2. Risks — what your plan depends on, and what would make you change segment.
  3. Recommendation — a specific first segment, channel, price and success threshold.

State any assumptions you make.

Ready to move forward? Up next: Kirana Connect: Where Should the Acquisition Budget Go?Next question
How you'll be graded

100 points, 60% to pass.

  • positioning25
  • segmentation25
  • recommendation25
  • quantitative analysis25
Hint
Reveal suggested structure

Beachhead selection; switching motivation; GTM motion affordable at price point; staged expansion