Verity Insurance: How Many Distribution Centres?

Operations
medium50 min0 submissions
Morgan Stanley
Scenario

Verity Insurance is a insurance business in US shipping about 10m orders a year on $938 M of revenue.

It runs 2 distribution centres today. The supply chain team has proposed moving to 4.

Current economics per order:

  • Line-haul: $57
  • Last-mile: $92
  • Average delivery time: 3 days

Under the proposed network:

  • Each additional DC costs $10 M a year to run
  • Last-mile falls to about $60 per order, because stock sits closer to customers
  • Average delivery time falls to 1 days
  • Marketing estimates faster delivery is worth roughly 1.6% of revenue in additional sales

The CFO is resisting on the grounds that fixed costs go up.

Supporting data

volume

revenue
938
orders m per year
10

derived hints

added fixed cost
20
revenue lift value
15
last mile annual saving
320

current network

avg delivery days
3
last mile per order
92
line haul per order
57
distribution centres
2

proposed network

avg delivery days
1
dc fixed cost each
10
last mile per order
60
distribution centres
4
estimated revenue lift pct
1.6
Your task

Advise on the network. Your answer should provide:

  1. Analysis — total cost-to-serve under both networks, computed.
  2. Risks — what the case depends on and what you would monitor.
  3. Recommendation — a specific number of DCs and why.

State any assumptions you make.

Ready to move forward? Up next: Wavelength Media: Review This DCF Before It Goes to the ICNext question
How you'll be graded

100 points, 60% to pass.

  • recommendation20
  • service tradeoff25
  • problem structuring25
  • quantitative analysis30
Hint
Reveal suggested structure

Cost-to-serve build-up; fixed vs variable trade; service level as revenue; marginal DC analysis