Pallas Pharma: How Many Distribution Centres?

Operations
hard50 min0 submissions
Bain
Scenario

Pallas Pharma is a specialty pharma business in US shipping about 4m orders a year on $1077 M of revenue.

It runs 2 distribution centres today. The supply chain team has proposed moving to 5.

Current economics per order:

  • Line-haul: $44
  • Last-mile: $128
  • Average delivery time: 4 days

Under the proposed network:

  • Each additional DC costs $11 M a year to run
  • Last-mile falls to about $102 per order, because stock sits closer to customers
  • Average delivery time falls to 3 days
  • Marketing estimates faster delivery is worth roughly 4.5% of revenue in additional sales

The CFO is resisting on the grounds that fixed costs go up.

Supporting data

volume

revenue
1077
orders m per year
4

derived hints

added fixed cost
33
revenue lift value
48.5
last mile annual saving
104

current network

avg delivery days
4
last mile per order
128
line haul per order
44
distribution centres
2

proposed network

avg delivery days
3
dc fixed cost each
11
last mile per order
102
distribution centres
5
estimated revenue lift pct
4.5
Your task

Advise on the network. Your answer should provide:

  1. Analysis — total cost-to-serve under both networks, computed.
  2. Risks — what the case depends on and what you would monitor.
  3. Recommendation — a specific number of DCs and why.

State any assumptions you make.

Ready to move forward? Up next: Basil & Co: Build the Line or Keep Buying?Next question
How you'll be graded

100 points, 60% to pass.

  • recommendation20
  • service tradeoff25
  • problem structuring25
  • quantitative analysis30
Hint
Reveal suggested structure

Cost-to-serve build-up; fixed vs variable trade; service level as revenue; marginal DC analysis