Lumen Learning: The Synergy Case, Twelve Months In
Lumen Learning completed a merger in edtech a year ago, creating a ₹697 Cr business in India.
The deal model promised ₹35 Cr of annual cost synergies and ₹136 Cr of revenue synergies by year 4, against ₹61 Cr of one-off integration cost.
Twelve months in, about 40% of the cost synergies have landed. None of the revenue synergies have. Customer overlap between the two businesses turned out to be 21%, higher than diligence assumed. Voluntary attrition in the acquired sales team is running at twice the normal rate.
The CEO has to give the board a revised number.
actual 12m
- customer overlap pct
- 21
- acquired sales attrition
- 2x normal
- cost synergy realised pct
- 40
- revenue synergy realised pct
- 0
deal model
- target year
- 4
- annual cost synergy cr
- 35
- annual revenue synergy cr
- 136
- one off cost to achieve cr
- 61
Advise the CEO. Your answer should provide:
- Analysis — a defensible revised synergy figure, split by type and netted of cost to achieve.
- Risks — the dis-synergies the original model left out.
- Recommendation — what to commit to publicly, and the sequence to get there.
State any assumptions you make.
80 points, 60% to pass.
- recommendation15
- market analysis15
- risk assessment25
- financial analysis25
Reveal suggested structure
Cost synergies are controllable and land; revenue synergies depend on customers and usually do not. Net off cost to achieve and dis-synergies before committing.