Wavelength Media: Where Should the Acquisition Budget Go?

Marketing
medium40 min0 submissions
Amazon
Scenario

Wavelength Media is a growth-stage streaming business in US. The CMO has $136 M of annual acquisition budget and has been asked to justify next year's plan.

Last year's spend and results:

ChannelSpendNew customersCost per acquisition
Paid search — non-brand$59 M1,744$33830
Paid search — brand$10 M3,121$3204
Paid social$56 M1,855$30189
Affiliates & retargeting$11 M1,770$6215

Unit economics:

  • Average revenue per user: $957 per month
  • Gross margin: 59%
  • Monthly churn: 2.7%

The board has asked for a 40% increase in new customers next year without an increase in budget. The CMO's instinct is to move money into brand search, which shows by far the lowest cost per acquisition.

Supporting data

channels

spendchannelnew customers
59Paid search — non-brand1744
10Paid search — brand3121
56Paid social1855
11Affiliates & retargeting1770

derived hints

ltv
20912
blended cac
16019
customer lifetime months
37

unit economics

arpu monthly
957
gross margin pct
59
monthly churn pct
2.7
Your task

Recommend an allocation. Your answer should provide:

  1. Analysis — the unit economics and each channel's true efficiency, computed rather than described.
  2. Risks — what your reallocation depends on, and what would change your mind.
  3. Recommendation — a specific budget shift, and how you would prove it works before committing fully.

State any assumptions you make.

Ready to move forward? Up next: Bluepeak Logistics: Where Should the Acquisition Budget Go?Next question
How you'll be graded

100 points, 60% to pass.

  • recommendation20
  • channel judgement25
  • problem structuring25
  • quantitative analysis30
Hint
Reveal suggested structure

LTV and payback; per-channel CAC; incrementality of brand and retargeting; test-and-scale allocation