Bluepeak Logistics: Where Should the Acquisition Budget Go?

Marketing
hard40 min0 submissions
Flipkart
Scenario

Bluepeak Logistics is a mature-stage logistics business in Southeast Asia. The CMO has $130 M of annual acquisition budget and has been asked to justify next year's plan.

Last year's spend and results:

ChannelSpendNew customersCost per acquisition
Paid search — non-brand$47 M2,164$21719
Paid search — brand$18 M1,882$9564
Paid social$38 M1,566$24266
Affiliates & retargeting$27 M1,675$16119

Unit economics:

  • Average revenue per user: $1218 per month
  • Gross margin: 73%
  • Monthly churn: 2.7%

The board has asked for a 24% increase in new customers next year without an increase in budget. The CMO's instinct is to move money into brand search, which shows by far the lowest cost per acquisition.

Supporting data

channels

spendchannelnew customers
47Paid search — non-brand2164
18Paid search — brand1882
38Paid social1566
27Affiliates & retargeting1675

derived hints

ltv
32931
blended cac
17840
customer lifetime months
37

unit economics

arpu monthly
1218
gross margin pct
73
monthly churn pct
2.7
Your task

Recommend an allocation. Your answer should provide:

  1. Analysis — the unit economics and each channel's true efficiency, computed rather than described.
  2. Risks — what your reallocation depends on, and what would change your mind.
  3. Recommendation — a specific budget shift, and how you would prove it works before committing fully.

State any assumptions you make.

Ready to move forward? Up next: Quantile Capital: Where Should the Acquisition Budget Go?Next question
How you'll be graded

100 points, 60% to pass.

  • recommendation20
  • channel judgement25
  • problem structuring25
  • quantitative analysis30
Hint
Reveal suggested structure

LTV and payback; per-channel CAC; incrementality of brand and retargeting; test-and-scale allocation